If you live in Utah County, give us a call, we will make sure that your carpet is being cleaned right.
If you have dog(s) or cat(s) in your home and there is a lot of animal hair in the carpet, the hair weaves in and out of the carpet fibers. Using a pile lifter is a good way to get the animal hair out of the carpet. We would do this before carpet cleaning.
According to IICRC standards, pre vacuuming the carpet before you start carpet cleaning is important because you need to get all the dry soil out of the carpet before get the carpet wet so you don't make mud.
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